Appliance Repair Kelowna Homeowners Can Rely On

Appliance Repair Kelowna Homeowners Can Rely On
Is your favourite appliance in need of a repair? Read through some of our frequently asked questions about appliance repair Kelowna homeowners can count on to learn more.

Your faithful appliances work hard to keep your household running smoothly and efficiently. But being the workhorses that they are, you might find yourself in need of appliance repair Kelowna residents trust. 

When an error code pops up on your washer or the items in your refrigerator are suddenly no longer refrigerated, you may find yourself with some questions. That’s OK. We’ve compiled some of our most frequently asked questions to help you out the next time you find yourself in an appliance-less pinch. 


1. What area do you service?

Our appliance repair experts service a large portion of the North Okanagan. Besides servicing Vernon, we’re happy to make the trip within about a half-hour drive in all directions from our Vernon appliance store.

Here is a list of some of the communities we serve:

  • Vernon
  • Coldstream
  • Armstrong/Spallumcheen
  • Winfield (Lake Country)
  • Westside Road
  • Falkland
  • Carr’s Landing
  • Lumby and Lavington
  • Cherryville

If you’re looking for reputable Kelowna appliance repair technicians or Kamloops appliance repair, we can point you in the right direction.


2. How big is your service repair team?

At Genier’s, we have two full-time trustworthy and professional appliance repair specialists. This allows us to visit more customers and ensure repairs are properly diagnosed and completed in a timely manner.


3. What can I expect if my appliance requires parts instead of just servicing?

If one of our repairmen determines that your appliance requires a new part, we make sure to get the part ordered as soon as possible to eliminate any wait time. Sometimes parts take longer to arrive than we’d like, especially if they’re on back-order, so arrival times can vary but rest assured we’re doing everything we can to get them to you as soon as possible.


4. If you need to order a part, how long does it take for it to come in?

Most parts will come in the following day; however, some of the harder to find and/or back-ordered parts may take a little longer.


5. What happens if the part I require isn’t expected to arrive the following day?

If you’re waiting on a part for your fridge, range, washer, or dryer, we can set you up with one of our loaner appliances until yours is working again. We always keep a couple of these can’t-live-without appliances readily available just in case.


6.  What if I have warranty on my appliances?

If your appliance is still covered under warranty, we work with the manufacturer to make sure your appliance is either repaired or replaced as quickly as possible. To minimize any downtime, we’re happy to set you up with a loaner as well.


7. Are there any appliances you don’t repair?

Because of their more electronic nature, microwaves and coffeemakers need to be repaired at an electronics repair shop, and we can make recommendations for those services.


Looking to do your part to help eliminate the need for repairs in the first place? Be sure to read our post for tips on how to avoid appliance repairs: 6 Ways to Avoid Appliance Repair Kelowna Experts See Most



If you’re ready to upgrade your well-loved kitchen appliances, visit the experts at Genier’s in Vernon. We have a live showroom showcasing the largest selection of all the best appliances in the Interior. 




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